This privacy notice for Lucid Frame Studio ("Studio", "we", "us", or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you visit our website at lucidframe.co.uk (the "Site").

Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services.

1. What Information Do We Collect?

A. Information You Provide to Us

We collect personal information that you voluntarily provide to us when you express an interest in contacting us or applying for a job.

  • Contact Form: When you use our contact form, we collect your name, email address, subject, and the message you send.
  • Career Applications: When you apply for a position, we collect your name, email address, location, portfolio/CV link, and any other information you provide in your application answers.

B. Information Automatically Collected (Cookies & Analytics)

We automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical information.

This information is primarily needed to maintain the security and operation of our Site and for our internal analytics purposes. We collect this information through cookies, specifically through Google Analytics.

2. How Do We Use Your Information?

We use your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

  • To Respond to Inquiries: We use the data from the contact form to respond to your questions and business proposals.
  • To Process Job Applications: We use the data from the application form to evaluate your candidacy for a role at our studio.
  • To Improve Our Website: We use Google Analytics to understand how visitors interact with our Site (e.g., which pages are popular, where visitors are from) so we can improve the user experience. All this data is aggregated and anonymized.

3. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We do not sell your personal information. We may share data with our third-party service provider, Google Analytics, to help us analyze website traffic. Google's privacy policy can be found here.

4. How Long Do We Keep Your Information?

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

  • Contact Data: We retain contact form submissions for a reasonable period to manage our business correspondence.
  • Application Data: We retain application data for the duration of the recruitment process. If unsuccessful, we will delete your data after a reasonable period, unless you give us explicit consent to keep it for future openings.

5. What Are Your Privacy Rights (GDPR / UK GDPR)?

If you are a resident of the European Economic Area (EEA) or the UK, you have certain rights under applicable data protection laws. These may include the right:

  • to request access and obtain a copy of your personal information,
  • to request rectification or erasure;
  • to restrict the processing of your personal information; and
  • if applicable, to data portability.

To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

6. How Can You Contact Us About This Policy?

If you have questions or comments about this policy, you may email us at:

contact@lucidframe.co.uk